Shipping & Delivery Policy

Last updated: 24/11/2025

Thank you for shopping with Cosi London. We aim to make your experience smooth, reliable, and comforting from the moment you place your order.

We ship all orders from the United Kingdom to customers worldwide.

Processing & Dispatch Times

Orders are dispatched within 5 working days

You will receive a confirmation email once your order has been shipped.

Standard UK delivery time after dispatch: 2-5 working days.

Delivery costs are calculated at checkout.

We ship globally.

Delivery times vary by destination. Most international orders arrive within 7–21 days after dispatch.

Customers are responsible for any customs duties, import taxes, or fees charged by their country.

Shipping charges are shown at checkout.

Customers are responsible for all delivery costs.

If your order hasn’t arrived or you have any delivery concerns, please contact us at:
hello@cosilondon.com

We’re always happy to help.